7c777's Privacy Policy

1 Scope of Information Collection

When you create an account, make a deposit, play games, or contact our support team on the 7c777 platform, various types of information are naturally generated. We collect only the information needed to provide services, manage accounts, and ensure the security of the platform.

1.1 Registration and Identity Information

We collect the following information when you create an account:

• Full name and date of birth
• Email address and mobile number
• Username and password (in encrypted form)
• National ID card or passport number (for identity verification)

1.2 Transaction and Financial Information

Information related to mobile banking accounts is processed for deposits and withdrawals. However, full payment card numbers or complete bank account details are not stored on our servers — this information is processed directly in the secure environment of the relevant payment provider.

1.3 Usage and Technical Information

Information automatically collected while using the platform includes:

• IP address and device type
• Browser and operating system type
• Login and logout times and session details
• Game history and betting activity
• Page visit data and navigation patterns

2 Purpose of Information Use

Information collected at 7c777 is used for specific, lawful, and clearly defined purposes. We never sell user information to third parties for commercial purposes.

• Creating, verifying, and managing accounts
• Processing all financial transactions including deposits and withdrawals
• Managing bonuses, promotions, and the VIP programme
• Detecting fraudulent activity and ensuring account security
• Providing customer support via live chat and email
• Analysing and improving platform performance
• Sending important account notifications and security alerts
• Supporting the implementation of responsible gaming policies, such as self-exclusion or deposit limits

3 Information Storage and Security

7c777 uses industry-standard security technology to protect your information. All data transmissions are encrypted using SSL (Secure Socket Layer) technology, so no unauthorised party can read the information during transmission.

3.1 Retention Period

Information may be retained for as long as the account is active and, after the account is closed, for the duration required by applicable legal obligations. Financial transaction records are generally kept for a defined period even after account closure.

3.2 Internal Controls

Among our staff, only those who need it for their work are granted access to users' personal information. All staff are bound by strict confidentiality agreements and are trained in data protection. Any identified weakness in security measures is resolved promptly.

4 Sharing Information with Third Parties

7c777 does not sell or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited cases:

• Payment providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to process transactions.
• Game providers: Gameplay-related information may be shared with the relevant game software providers for technical purposes.
• Technology service providers: Trusted technology partners involved in server hosting, security analysis, and system maintenance may be given access to relevant information within the scope of their specific services.
• Legal obligations: Information may be provided to fulfil legal obligations by order of a court or competent authority.

Contracts with all third parties clearly state that they may use the information received only for the specified purpose and may not share it with anyone outside their own work.

5 Cookies and Tracking Technologies

The 7c777 website uses cookies and similar technologies to keep your browsing experience smooth and to ensure the platform functions correctly.

5.1 Types of Cookies

• Essential cookies: Necessary for maintaining login sessions and keeping core platform features running.
• Functional cookies: Used to remember your preferences, such as language or display settings.
• Analytics cookies: Used to analyse platform usage and improve service quality. Data collected from these cookies is aggregated and does not identify any individual.

5.2 Cookie Controls

You can disable cookies at any time from your browser settings. However, please note that disabling essential cookies may cause some core platform features, such as login, to stop working correctly.

6 Your Rights and Controls

You have specific rights over the information associated with your account at 7c777. Contact our support team to exercise these rights.

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or outdated information in your profile be updated.
• Right to deletion: After closing your account, you may request that information beyond what is required by legal obligations be deleted.
• Right to restrict processing: You may request that information processing be limited in certain cases.
• Opt out of notifications: You may remove yourself from promotional communications at any time.

Our Terms and Conditions contain further detailed terms regarding account management, closure, and information.

7 Third-Party Payment Services

bKash, Nagad, Rocket, Upay, and bank transfer can be used for deposits and withdrawals at 7c777. These payment methods are operated by independent third-party providers who have their own privacy policies.

During payment processing, you may be redirected to the relevant payment platform. At that point, your information comes under that platform's own security arrangements. 7c777 is not responsible for the data collection practices of these payment services. The minimum transaction limits are ৳300 for deposits and ৳500 for withdrawals.

8 Protection of Minors

7c777 is a 21+ platform. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration, and if it becomes known that an account is being operated by a minor, it is closed and the associated information is deleted.

We are committed to responsible gaming practices. To keep minors away from online gaming, parents and guardians should use parental control software on their devices.

9 Notice of Policy Changes

7c777 reserves the right to revise this privacy policy when needed. If any significant changes are made, a notification will be sent to the registered email address or clearly announced on the platform. Continuing to use the platform after a revised policy is published means you have accepted the new policy.

If you have any questions or feedback about policy changes, please contact our support team before the changes take effect. To learn more about us, visit our About Us page.

10 Contact Us

If you have any questions, requests, or complaints about this privacy policy, please contact our support team. We are available in both Bengali and English, seven days a week, 24 hours a day, via live chat and email.

For privacy-related requests, please contact us from the email address or mobile number registered to your account so we can verify your identity. We will process your request as quickly as possible.

For general questions, answers to many common topics can be found in our FAQ section.